Service Coordination - Who We Are, Who We Serve and What We Do

In June 2008, Progressive Community Services began providing service coordination to all developmentally disabled Buchanan County residents who are found eligible for services by the Missouri Department of Mental Health, Division of Developmental Disabilities.

Service Coordinators are professionals who help people with developmental disabilities and their families identify and obtain needed services and supports. They also advocate for, monitor, and evaluate services along with the individuals, families and guardians. A key role of the Service Coordinator is to assist the individuals they support with the process and paperwork necessary to obtain services. The system of multiple agencies providing services to persons with developmental disabilities can be complex and confusing. Service Coordinators provide a “single point of entry” into services. Progressive Community Services currently serves approximately 500 individuals. Each Service Coordinator maintains a caseload below forty individuals in order to provide personalized, quality service coordination.

Once the intake has been completed by ARO, and eligibility is determined the referral will be made to PCS for a Service Coordinator. Upon referral and assignment of a Service Coordinator, the individual and/or family guardian will be contacted within 24 hours to begin service coordination. The job of a Service Coordinator is to meet and talk with the individuals that we serve, their families / significant others and service providers to gather information to develop each person’s Individual Plan.

Service Coordinators assist in indentifying the individual’s strengths and abilities, life goals, as well as service and support needs. The Service Coordinators advocate for those needs to be met through a variety of formal and informal providers. Service Coordinators locate resources, make referrals, monitor services that are being provided and help assure that the person’s Individual Plan is being implemented.

What Progressive Community Services’ Service Coordination Offers You?

• Offer small, personalized case loads
• Provide a flexible schedule to meet your needs
• Creative and flexible schedules and resources
• Connect and build relationships with program participants, families, and parents or guardians
• Spend time with the individual and their family developing a working plan to address the identified support needed
• Develop meaningful person centered plans that accurately reflect individual needs and strengths
• Provide advocacy services
• Implement services to meet the supports needed
• Seek and develop natural supports in the community
• Assist in finding resources within the community
• Monitor services to assure quality and proper delivery
• Individualized outcomes

For more information about our Service Coordination, please contact the Service Coordination Manager at 816.364.3827 or email SCManager@sb40pcs.com

Residential Services

Providing Quality Living Arrangements for Adults with Developmental Disabilities

Progressive Community Services offers several different kinds of residential services in the community that are designed to provide person-centered supports to adults with developmental disabilities to promote independence and ensure a safe, healthy environment.

In-Home Supports

Many individuals with developmental disabilities prefer to live in the homes of family members. In-Home Residential Services help meet a person’s or a family’s support needs in order to allow the person to continue living in the family home. Services are based on individual needs and can range from assistance with personal care to skill development to help accessing community activities.

Group Homes

Group Homes are an option for individuals who enjoy living with four to five other adults. Support is provided through 24-hour staffing. Progressive Community Services has two group homes located in St. Joseph. Residents are encouraged to participate as members in their local community. Support provides individuals with experiences that maximize opportunities and facilitate community integration.

Individualized Supported Living

Through this residential service option, two or three individuals who receive services rent and share an affordable home or apartment located in their natural community. Services and support staff arrangements are based on individual needs. While some people may need and prefer 24-hour staffing, others may use less support. Flexibility is important and allows people to be in control of their own life situation.

For more information about residential services please contact the Residential Service Manager at RSManager@sb40pcs.com or call (816) 364-3827.